Guest Contacts & Resources

HOURS

• Monday to Thursday 8am – 5pm (CST)
• Closed for Lunch: Monday to Thursday 12pm – 1 pm (CST) 
• Friday 8am – 12pm (CST)

PHONE NURSE HOURS

• Monday to Thursday 8am–4pm (CST)
  Friday 8am–11am (CST)

PROVIDER OR SICK VISIT, LAB WORK APPOINTMENTS

• Call our Member Relations Team at 281-579-3600

MEDICAL OR NURSING INQUIRIES

• Call our Phone Nurses at 281-579-3600
• Text 281-771-1243
• Email MedicalTeam@hotzehwc.com
• Download Klara app

RESULTS OR VISIT SUMMARY REVIEW

• Go to HotzeHWC.com Current Guests Patient Portal
• Download Healow App

HOURS

• Monday, Wednesday to Friday 8am–5pm (CST)
• Tuesday 9am–5pm (CST)

PHONE NURSE HOURS

• Monday to Thursday 8am–4pm (CST)
• Friday 8am–11am (CST)

PRESCRIPTION REFILLS AND QUESTIONS FOR PHARMACISTS

• Call our Pharmacy Technicians at 281-828-9088
• Text our Pharmacy Team at 281-816-4381
• Email pharmacy@physicianspreferencerx.com
• Visit physicianspreferencerx.com
• Download Refill Quick App

HOURS

• Monday, Wednesday, Thursday 8am–5pm (CST)
• Tuesday 9am–5pm (CST)
• Friday 8am–12pm (CST)

VITAMIN REFILLS AND QUESTIONS FOR NUTRITIONISTS

• Call our Nutritionists at 281-646-1659
• Text our Nutritionists at 972-646-2951
• Email vitamins@physicianspreferencevitamins.com
• Visit physicianspreferencevitamins.com