Why Is Customer Service So Important?

Own Your Future.

Author and long-time New York Times contributor Paul Brown joins the show to discuss successful business strategies, the importance of customer service within a business and how it relates to health services – which is exactly how the Hotze Health & Wellness Center separates itself from a typical medical practice.

Paul is the co-author of Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer with Carl Sewell. His most recent book is titled Own Your Future: How to Think Like an Entrepreneur and Thrive in an Unpredictable Economy, which is available on Amazon, Barnes & Nobel and bookstores everywhere.

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